Every outage, tracked from first failure to recovery — automatically.
PingForce records every incident in detail: when it started, where it was seen, what failed, how long it lasted, and when it recovered. One year of history, ready when you need SLA evidence.
A red dot isn’t a record. An incident is.
Plenty of tools tell you something’s down right now. Few of them give you the receipt afterward — the timestamp of the first failure, the locations affected, the response codes, the recovery time, the total duration. Incidents are how PingForce turns "it was down" into evidence you can paste into a postmortem, a customer reply, or an SLA report.
Everything you need to write the postmortem.
First failure timestamp
When the first failed check landed — the moment the incident began, recorded automatically.
Affected monitor locations
Which of PingForce’s 2 US monitor locations saw the failure, so you can tell a true outage from a single-location blip.
Failure details
Status codes, error messages, response headers — the actual evidence behind the check, not just a red dot.
Recovery timestamp + duration
Three clean checks close the incident automatically. The full duration is on the record — your downtime number, calculated by us.
Retention: incident history is kept for one year, available for SLA reporting and export.
The evidence is captured at the moment of failure.
When your monitor catches a problem, our global probe network fires automatically on the third failed check — so when your engineer gets the alert, the forensic data is already attached.
Your service
Starts returning errors.
Monitor detects
3 consecutive failed checks.
Global probes fire
40+ locations check at once.
Evidence delivered
Situation report attached to the incident.
The verification runs the moment the issue is happening — not 5 minutes later when you’re trying to reproduce it. A situation report with the regions, routes, and response codes is attached to the incident in your dashboard before your engineer even opens the alert. The first question — “where is this happening?” — is already answered.
How incidents work.
We detect
Any monitor that fails 3 consecutive checks opens an incident — no false alarms from a single blip.
We track
Duration, affected locations, and response details are recorded the whole time it’s down. Recovery needs 3 clean checks to close.
You report
Full incident history is retained for one year — your SLA evidence, ready when you need it.
Every outage, on the record.
Automatically.
Free forever tier. Setup in 5 minutes. No credit card.