- 20 monitors at 1 min
- 25 SMS alerts/month
- 1 status page
- 0 child accounts
- 6 Flex · 1 Private · 6 Donated slots
- Email, SMS alerts
Serious monitoring. Self-serve pricing.
Five tiers. No sales calls. No procurement theater. Pick what fits, change anytime.
Enterprise monitoring is priced for enterprise budgets. We aren’t.
ThousandEyes, Catchpoint, and Datadog typically quote $30,000 to $100,000+ per year for what they call “mid-market.” Captain is $180/year and gets you 50 monitors, 150 SMS alerts, 2 status pages, and access to a 40+ probe network. No five-figure procurement process. No annual contract. No sales engineer assigned to your account.
Five tiers, one mission: monitor your stack.
- 50 monitors at 1 min
- 150 SMS alerts/month
- 2 status pages
- 1 child account
- 15 Flex · 3 Private · 10 Donated slots
- Email, SMS, Slack, Teams alerts
- 100 monitors at 1 min
- 200 SMS alerts/month
- 3 status pages
- 2 child accounts
- 25 Flex · 7 Private · 20 Donated slots
- Email, SMS, Slack, Teams, Webhook alerts
- 200 monitors at 1 min
- 400 SMS alerts/month
- 10 status pages
- 5 child accounts
- 50 Flex · 20 Private slots
- 0 Donated (50-slot cap reached)
- Email, SMS, Slack, Teams, Webhook alerts
Every feature, every tier.
Scroll horizontally on mobile. Tiers are columns, features are rows. Categories help you find what matters.
| Feature | Specialist | Lieutenant | Captain | Major | Colonel |
|---|---|---|---|---|---|
| Monitor Feature | |||||
| Monitors | 5 | 20 | 50 | 100 | 200 |
| Min check interval | 5 min | 1 min | 1 min | 1 min | 1 min |
| HTTP/HTTPS checks | Included | Included | Included | Included | Included |
| Keyword checks | Included | Included | Included | Included | Included |
| Port checks | Included | Included | Included | Included | Included |
| Threshold checks | Included | Included | Included | Included | Included |
| SSL & domain expiry monitoring | Included | Included | Included | Included | Included |
| 3-check incident confirmation | Included | Included | Included | Included | Included |
| Incident history retention | 1 year | 1 year | 1 year | 1 year | 1 year |
| Ping Feature | |||||
| Flex slots | 3 | 6 | 15 | 25 | 50 |
| Private slots (BYOP) | 0 | 1 | 3 | 7 | 20 |
| Donated slots (earn-back) | 3 | 6 | 10 | 20 | 01 |
| Probe network access (40+ probes, 7 providers) | Included | Included | Included | Included | Included |
| Traceroute support | Included | Included | Included | Included | Included |
| WHOIS / IRR / RPKI lookups | Included | Included | Included | Included | Included |
| Export results (link, JSON, CSV) | Included | Included | Included | Included | Included |
| Alerts | |||||
| Email alerts | Included | Included | Included | Included | Included |
| SMS alerts/month | 0 | 25 | 150 | 200 | 400 |
| Slack alerts | Not included | Included | Included | Included | Included |
| Microsoft Teams alerts | Not included | Included | Included | Included | Included |
| Webhook alerts (PagerDuty, custom) | Not included | Not included | Included | Included | Included |
| Custom alert rules | Included | Included | Included | Included | Included |
| Team & Sharing | |||||
| Status pages | 0 | 1 | 2 | 3 | 10 |
| Public + password-protected status pages | Not included | Not included | Included | Included | Included |
| Child accounts | 0 | 0 | 1 | 2 | 5 |
| Permission controls (read-only / read-write) | Not included | Not included | Included | Included | Included |
| Maintenance windows | Included | Included | Included | Included | Included |
| Support & Reliability | |||||
| Support response time | Community | Email (priority) | Email (priority) | Email (priority) | |
| SLA evidence reports | Not included | Included | Included | Included | Included |
| Account history retention | 1 year | 1 year | 1 year | 1 year | 1 year |
1 Colonel includes 50 Flex + 20 Private = 70 slots total, which exceeds the platform’s 50 simultaneous-test cap. Donated slots aren’t issued because the cap is already reached.
Three kinds of slots. Here’s what they mean.
Slots only apply to the Ping Feature. Monitors don’t use slots — you get a fixed monitor count per tier.
Flex Slots
Your everyday testing capacity.
Use Flex slots for any on-demand ping test from our 40+ probe network. They’re the slots you’ll use 99% of the time. Run a 20-probe traceroute? That’s 20 Flex slots, all returned when the test completes.
Captain: 15 slotsPrivate Slots
Your own probes, only visible to you.
Deploy probes on your own infrastructure (internal network, branch office, specific cloud region) and they consume Private slots. Useful for testing things only you can see — like an internal staging environment or a specific egress point.
Captain: 3 slotsDonated Slots
Contribute a probe, earn slots back.
Deploy a community probe on your own infrastructure and contribute it back to the shared network. PingForce rewards you with Donated slots — extra capacity for your testing in exchange for expanding the network for everyone.
Captain: 10 slotsYou’re on Captain. Here’s how slots work in practice.
Your Captain plan includes: 15 Flex / 3 Private / 10 Donated = 28 total simultaneous probe slots
-
You deploy 2 private probes in your AWS us-east-1 and a branch office in Singapore. → That’s 2 Private slots in use. 1 Private slot left.
-
You contribute 1 community probe running in your Hetzner box in Frankfurt. → You earn 1 Donated slot back (now have 11 total Donated). Network coverage improves for everyone.
-
A customer reports slowness from Brazil. You run a 25-probe traceroute from the shared network. → 25 Flex slots in use during the test (you have 15 — so the test queues 10 and runs in two batches automatically).
-
Test completes. All Flex slots return. You’re back to 15 Flex available.
Slots are real-time capacity, not monthly quota. They free up the moment a test ends.
Help the network. Get rewarded.
Run a community probe on your own infrastructure (any cloud, any datacenter, even a Raspberry Pi at home) and contribute it to the shared PingForce network. You earn Donated slots — bonus simultaneous-test capacity — for every probe you contribute. The more reliable and globally distributed your probe, the better the reward.
Pick a tier. Or don’t.
We have a free one.
Setup in 5 minutes. No credit card. Cancel anytime.